Policies
and Procedures
The need for standardised
delivery of care and service in residential care
is not something new, however the increased pressure
to ensure its implementation is. Today documented
processes of care are the basic requirement of all
licensure, certification and quality systems.
But
how do we fulfil the requirements?
More importantly why should we
fulfil the requirements? Is this just a
paper exercise? The answer is no!
Correctly identified, developed, and implemented,
policies and procedures can provide tangible
benefits by focusing on - What are we actually
doing? Can we do it better? |
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The
need to understand our processes is core to the
provision of a safe and high quality service. Central
to this is getting staff involved in discussing
our processes, what we do and how do we do it. Through
discussion, staff are able to get involved in determining
what works and how we can improve it. By documenting
our processes in the form of Policies and Procedures
staff are forced to consider and agree different
aspects of each process.
Policies and procedures
are often seen purely as an additional scourge of
paper work, and unfairly so. If we use them as a
way of looking at what we are doing, seeing how
we can improve it, and agreeing how we are now going
to do it, they are hugely beneficial. Health
Care Informed works with organisations to:
- Understand the Benefits
- Effect Process Improvement
- Utilise Evidence Based Practice
- Improve Document Control
- Fulfil Licensure/Accreditation Requirements
Health
Care Informed supports organisations
in the development of policies and procedures through
the provision of comprehensive services including:
- Education and Training
- Information Flow Review and Development
- Policy and Procedure Approval and Control Mechanisms
- Document Control
- Evidence Based Research
- Software Implementation
Residential Policies
and Procedures Framework (ResPaP)
- HCI has also developed a complete framework of
policies and procedures for the nursing home sector..>>more
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