Background
Health Care Informed (HCI) brings together specific expertise in the areas of patient/client centred quality and safety solutions, through the effective use of information, involvement and innovative solutions.
Established in 2005, HCI comprises a team of dedicated professionals from a range of complementary backgrounds including quality and safety in healthcare, quality systems development, medical devices, nursing, dietetics, care of the elderly, acute care, project management, information systems, organisational governance, social science, human resources. HCI's network extends beyond the core staff to encompass a broad bank of associates, national and international partners and expert advisors.
HCI aims to utilise its expertise to maximise the practical and tangible benefits to the healthcare service provider, and ultimately the patient/client, that quality and safety tools and frameworks can provide.
At an operational level HCI provides specific services to healthcare organisations across the acute, residential, primary and community care and medical laboratory and devices areas..
HCI supports organisations in the following areas:
- Quality, Risk & Clinical Governance
- Accreditation & Regulatory Compliance
- Policies, Procedures & Process Mapping
- Clinical Audit & Performance Indicators
- Health Technology Assessment
- Patient, Resident & Client Involvement
