Latest News

The Four Habits of High-Value Health Care Organizations

14th May 2012: Recent attention to the question of value in health care — the ratio of outcomes to long-term costs — has focused on problems of definition and measurement: what outcomes and which costs? Less attention has been given to an equally difficult but important issue: how do health care delivery organizations reliably deliver higher value?
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How iPads Improve the Patient Experience

2nd May 2012: Since the first-generation iPad hit the market in 2010, physicians have embraced the gadget and its apps, many of which enhance or expedite clinical care. But until recently, the patient experience has not been directly influenced by Apple's hit device, other than by way of the patient being impressed with their physician’s technological prowess.
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20th September 2011: Health Care Informed (HCI) will be exhibiting at The Great Healthcare Challenge conference from 11 – 14 October 2011. The conference is being held at the Sofitel Melbourne On Collins
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Health Care Iformed and Enterprise Ireland Trade Mission to Australia

16th September 2011: Health Care Informed (HCI) recently took part in an Enterprise Ireland trade mission to Australia.
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HCI Exhibiting at the AIMS/NZIMLS Congress

1st July 2011: Health Care Informed (HCI) will be exhibiting at The Australian Institute of Medical Scientists and New Zealand Institute of Medical Laboratory Science South Pacific Congress (AIMS/NZIMLS SPC). The congress will be held in the Gold Coast Convention and Exhibition Centre from 8 to 12 August 2011.
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HCI & Enterprise Ireland Trade Mission to Australia

23rd July 2010: Health Care Informed has just completed a major contract with a world leading children’s hospital in Australia to implement a quality management information system, to help improve patient safety, across a number of departments within the hospital. The successful completion of the contract with the Royal Children’s Hospital in Melbourne is expected to generate significant new business for Health Care Informed over the next 12 months leading to job creation in the region.
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"We worked with Health Care Informed to extensively review and improve our quality and safety processes."

Dr. Jennifer Cauchi, Quality Manager, BMDI Cord Blood Bank, Melbourne

"Putting Q-Pulse into place has changed the way we work considerably within the CBB by providing us with a very user-friendly system that will ensure we can continue to meet our regulatory standards and imporve our services."

Dr. Jennifer Cauchi, Quality Manager, BMDI Cord Blood Bank, Melbourne

"Using Q-Pulse has simplified our implementation of a laboratory quality system at Pathology One. HCI Australia supplied informative and practical initial training, which gave my staff great enthusiasm in approaching the quality system implementation."

Alex Stephenson, Operations Manager, Pathology One

"We became aware of Q-Pulse through positive feedback from facilities with similar compliance requirements. Our observation of these established Q-Pulse systems was very encouraging and we identified that the Q-Pulse software would be a suitable platform to manage our NPAAC compliance needs. Significant benefits being the removal of separate databases of information and encouraging all staff to participate through ease of access and automated notification processes."

Susanne Burtt, Transplant & Apheresis Quality Coordinator, Barwon Health

"Health Care Informed have been very supportive during the process of obtaining systems specifications, reviewing quotes and initial training. HCI staff have been accessible, additional information has been made readily available when required and training was tailored to our needs. HCI have also readily engaged in developing strategies to manage our unique organisational needs."

Susanne Burtt, Transplant & Apheresis Quality Coordinator, Barwon Health

SA Pathology

‘SA Pathology, the South Australian Government Statewide Pathology Service, identified the need to modernise our Quality Management System. Assisted by Health Care Informed (HCI) using the Q-Pulse solution, we have further defined and developed many of the complex processes needed to operate and connect our local and regional NATA accredited, ISO9001 certified network of laboratories and collection centres. HCI provided outstanding project based implementation support and continues to support us with our evolving electronic Quality Management System.’

Jason Graefling

Quality and Accreditation Manager

SA Pathology