About Us

Health Care Informed (HCI) provides regulatory, accreditation, risk management and quality improvement services to healthcare organisations, delivered through an innovative quality management information system

Established in 2005, HCI comprises a team of dedicated professionals from a range of complementary backgrounds including quality and safety in healthcare, quality systems development, medical devices, nursing, dietetics, care of the elderly, acute care, disabilities, project management, information systems, organisational governance, social science and human resources. HCI's network extends beyond the core staff to encompass a broad bank of associates, national and international partners and expert advisors.

Our People

HCI people are empathic and attuned to our clients needs. Through our efficient and effective work systems we build a relationship with our clients which leads to confidence and trust and ultimately a greater working relationship. We work hard to deliver an exceptional service to our clients.

HCI supports organisations in the following sectors:

Acute Care
Nursing Homes
Disability Services
Primary Care and Community
Home Care
Medical Imaging
Medical Laboratories
Pharmacies
Regulatory & Support Agencies

"Health Care Informed have demonstrated their expertise and commitment to the National Maternity Hospital in assisting us in achieving an improved Quality Management system. Their comprehensive advice and dedication have supported us on our journey to extensively review our Quality systems to achieve the best results."

Geraldine McGuire
Quality Manager
National Maternity Hospital

"HCI worked closely with the NMH project Team providing expertise,advice, and schedules to ensure that the implementation of the our Quality Management Implementation System (Q-Pulse) system was delivered on time and within budget."

Maureen Kington
Clinical Practice Development Co-ordinator
National Maternity Hospital

"Working with the HCI team has prepared us for the new challenges of the Residential Standards that we now face. Our staff feel that they are equipped for the inspection process, having acquired the knowledge and evidence base to support their practice."

Anne and Paul Costello
Proprietors
Tara Care Centre

"HCI and Q-Pulse both have an established reputation within Irish healthcare. As such we knew that this combined solution would help us develop a Quality Management Information System which supports the overall governance of the hospital, both corporate and clinical, and it has proven its benefits in our HIQA"

Karen Reynolds
Accreditation/Quality Co-ordinator
Sligo General Hospital

"HCI provided us with audit expertise in the development of NHI's Assessment and Care Planning Intgrated Resident Record and Policy Documentation Set. Their evaluation ensured that all aspects of the resident record, including care plans and assessment tools, fulfilled best pratice."

Tadhg Daly
CEO
Nursing Homes Ireland

"University College Hospital Galway throught the excellent services of HCI have now a robust Quality Management Iformation System in place that has been acknowledged by our clinical professionals, and many external stakeholders, as a major quality improvement in our clinical govermance system."

Carmel Higgins
Quality Manager
University College Hospital Galway

"HCI's personal interest in the care that we provided ensured that we received the best advice possible. The HCI team are extremely knowledgeable and work hand in hand with staff. Without HCI we wouldn't have achieved our accreditation results. Money well spent!"

Paula O'Halloran
General Manager
Cahercalla Community Hospital & Hospice

"Having worked for HIQA, NHI and many others, HCI really know their stuff when it comes to inspections, risk and quality. They do the work and keep us on our toes! I can’t recommend them highly enough."

Brian Mc Mahon
Proprietor
Cairn Hill Nursing home

"HCI’s Audit support and training has helped us to get a better understanding of what we needed. HCI has focused in on the need for audits to be practical and useful. HCI's audit experience is a great resource to have."

Collette Clabby
Director of Nursing
The Marlay Nursing Home

"I learnt more about my organisation in an hour and a half with HCI than I did in the last twenty years. The guidance and support received from HCI enabled us to achieve a successful HIQA report. Money well spent!"

Kathleen Donohue
Proprietor
St Attracta's Nursing Home

"We found working with HCI to be a very positive and enlightening process. It helped bring clarity of thought and focus to our business."

Catherine O’Connor
Proprietor
Proprietor, Bishops Court Residential Care

"HCI worked tirelessly with all staff, residents and relatives so that all systems and resources to enhance quality of life for our clients were optimized. We are indebted to them for their commitment, support, competence, professionalism, empathy and patience."

Catriona O’Connor
Director of Care
CuilDidin Nursing Home

"Kilrush District Hospital through the excellent services of HCI has installed a Quality Management Information System to conform to new standards of care based excellence. HCI professionals have been accessible at all times in providing a positive approach and guidance to staff to ensure best practice in resident car is maintained."

John Hehir
Director
Kilrush District Hospital

"We have found HCI an excellent resource during a key phase of our product-cycle development. The highly experienced Team provided leadership and expertise on all quality matters when it was most needed and were not afraid to roll up their sleeves and get stuck in to get through the workload."

Liam Mulloy
Director
Vascular Solutions

"Chairing the National STARSWeb Review, I valued HCI's thorough and methodical approach to the review, their commitment to the project and to addressing any obstacles that stood in the way of completion and their comprehensive, clear and succinct report writing skills."

Dr Ian Callan
Chairperson
STARSWeb Review Committee

"Right through the development of the QSMS HCI were invaluable to us, they were vital in developing new policies, they kept structure on the project and set timelines. They were completely familiar with the accreditation process and were expert in their knowledge of developing a QSMS. They didn’t just advise, but rolled up their sleeves to help us get the work done."

Margaret Maguire
Clinical Care Manager
MS Care Centre

"HCI provided us with audit expertise in the development of NHI’s Assessment and Care Planning Integrated Resident Record and Policy Documentation Set. Their evaluation ensured that all aspects of the resident record, including care plans and assessment tools, fulfilled best practice."

Tadhg Daly
CEO
Nursing Homes Ireland