Latest News

Mount Carmel Hospital Meets Highest Standards for Patient Safety and Quality

Q-Pulse User Forum

1st February 2012: Health Care Informed (HCI) and Gael are hosting a Q-Pulse User Group Meeting in Dublin on Tuesday 6th March at the Guinness Storehouse, Dublin.
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HCI Director to speak at National Healthcare Conference

24th January 2012: John Sweeney, Director, Health Care Informed (HCI), will speak at the National Healthcare Conference 2012. John will speak about National Licensing in a Time of Austerity – A Unique Opportunity for Innovation.
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Q-Pulse powered by HCI

A Complete Solution for HIQA Regulated Nursing Homes

28th November 2011: Health Care Informed (HCI) has launched an innovative solution to deal with Nursing Home regulatory compliance requirements. Q-Pulse Powered by HCI, is an electronic way of fulfilling your HIQA regulatory compliance requirements, practically and efficiently.
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Health Care Informed will attend Nursing Homes Ireland Annual Conference

28th October 2011: Health Care Informed (HCI) will attend the Nursing Homes Ireland (NHI) Annual Conference on Thursday, 10th November 2011 at Citywest Hotel Dublin
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Regulation and the Disability Sector – Seminar

11th September 2011: Health Care Informed (HCI) are hosting a half day practical seminar on Regulation and the Disability Sector on Thursday, 29th September 2011 in Dublin.
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Joint Commission International (JCI) Open Forums

31st August 2011: JCI accreditation representatives, Claudia Jorgenson, Associate Director, Standards Development and Interpretation and Barbara Holland, Associate Director, Measurement and Quality, in association with Health Care Informed (HCI), will host a number of open forums on the JCI International Library of Measures, and Primary Care, Home Care and Long Term Care Standards.
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Director of Operations (Australia)

24th June 2011: Health Care Informed (HCI) provides regulatory compliance, accreditation achievement, risk management and quality improvement services to healthcare organisations, delivered through an innovative quality management information system.
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Minister Praises New Alliance in Irish Healthcare

31st May 2011:
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Leadership Seminar on Patient Safety

30th May 2011: Presetations are now available to downloand from the resources section of Health Care Informed's website.
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London Quality Award for Galway Hospice

11th May 2011: London, 11 May 2011, In the prestigious and historic Drapers Hall in London City last night, Galway Hospice was acknowledged by CHKS (international quality organisation) as a leading healthcare organisation in the provision of quality care and patient safety in Europe for 2011.
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Leadership Seminar on Patient Safety - Friday, 27th May 2011

12th April 2011: Health Care Informed (HCI) and the Joint Commission International (JCI) are hosting a one day Leadership Seminar on Patient Safety on Friday, 27th May 2011 in the Croke Park Conference Centre.
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Q-Pulse Makes Document Access Easy for All

1st March 2011: The Document Retrival Service (DRS) is an add-on that utilises Q-Pulse APIs to provide hyperlinks to documents embedded in the Q-Pulse database. The ability to link to embedded Q-Pulse documents from other systems such as websites, intranets or extranets as well as from other embedded documents has been discussed by several people on the Gael Community. Gael have listened to the discussions and are pleased to tell you that the Q-Pulse Document Retrieval Service makes this possible. See the Document Retrieval Service in action by watching the video below or get it now by visiting www.gaelcommunity.com/support/api/.
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HCI Announces Partnership with VCare International

8th September 2010: Health Care Informed (HCI) is delighted to announce its partnership with the VCare International. Together HCI and VCare shall provided VCare Complete. VCare Complete, by Health Care Informed (HCI), is a new way of fulfilling all your care planning and documentation requirements practically and efficiently. For years HCI has been helping care providers to develop their care plans and records. Now with VCare Complete, HCI can assist organisations in reducing the time, and physical burden, of paper records with an intuitive electronic system integrated with staff training on care planning, required policies and procedures, and ongoing care planning support.
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HCI & Enterprise Ireland Trade Mission to Australia

23rd July 2010: Health Care Informed has just completed a major contract with a world leading children’s hospital in Australia to implement a quality management information system, to help improve patient safety, across a number of departments within the hospital. The successful completion of the contract with the Royal Children’s Hospital in Melbourne is expected to generate significant new business for Health Care Informed over the next 12 months leading to job creation in the region.
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Residential Care Workshops - Summer 2010

27th May 2010: Health Care Informed (HCI) is pleased to announce its summer schedule of workshops specifically designed for the Irish nursing homes sector. These workshops, which have been developed by HCI in line with industry and international best practice, are offered in response to demand from nursing home managers seeking practical advice and support in relation to meeting the HIQA standards.
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HCI Celebrates International Quality Certification

3rd March 2010: We are delighted to announce that HCI has just been awarded the International Quality System Certification ISO9001:2008. We have been independently evaluated to show our commitment to providing the best regulatory support service possible to our clients across the acute, residential and primary community and continuing care sectors in Ireland and beyond.
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The HIQA Entry Programme and Inspection Process - A Practical One Day Workshop, 25th January 2010, 9.30am to 4.30pm Louis Fitzgerald Hotel, Newlands Cross, Dublin 22

11th January 2010: To assist Nursing Home Proprietors and Persons in Charge in the management of the HIQA registration process, HCI is facilitating a one day, hands on, workshop. This will help participants maximise the process of the HIQA Entry Programme, Registration, and Onsite Inspections through the provision of tips, examples, role play and discussion.
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Free Resources for Nursing Homes

10th December 2009: At Health Care Informed, we are continually developing our services to help nursing homes in Ireland in meeting the requirements of the Health Information and Quality Authority (HIQA) National Quality Standards for Residential Care Services for Older People.
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"Now we're talking" - HCI & ISQSH practical toolkit for public and patient involvement in healthcare

16th July 2009: Now We're Talking is a practical toolkit aimed at helping any healthcare professional who wishes to assess, implement and improve a programme of public and patient involvement in their organisation. Developed in conjunction with the Irish Society for Quality and Safety in Healthcare (ISQSH) the toolkit provides a framework and practical methodologies for developing patient partnerships. Tools and techniques covered include focus groups, patient diaries, surveys and expert patients. The need for health service staff to develop their skills in involving service users has been identified as a key goal in the HSE's 'National Strategy for Service User Involvement in the Irish Health Service' (2008).
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Introducing Alerts Tracker™ - Fulfilling the HSE Framework for Integrated Quality, Safety and Risk Management and the DoHC Report of the Commission on Patient Safety and Quality Assurance

1st June 2009: Health Care Informed (HCI) is now delighted to offer Alerts Tracker™, a cost effective patient safety system that automates and enhances the alert and recall management process. Alerts Tracker™ is web-based system that electronically distributes vital information about medical device and drug alerts and recalls. Alerts Tracker is developed by ECRI Institute, which has over 40 years experience in healthcare research. ECRI is one of the few organisations in the world designated as both a Collaborating Centre of the World Health Organization and in the United States as an Evidence-based Practice Centre by the Agency for Healthcare Research and Quality.
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International Society for Quality in Healthcare (ISQua) Appoint HCI

10th May 2009: The International Society for Quality in Healthcare (ISQua) have appointed Health Care Informed (HCI) as Technical Advisors to manage the International Accreditation Programme (IAP). ISQua, The International Society for Quality in Health Care, is a non-profit, independent organisation with members in over 70 countries. ISQua works to provide services to guide health professionals, providers, researchers, agencies, policy makers and consumers, to achieve excellence in healthcare delivery to all people, and to continuously improve the quality and safety of care.
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HCI Announces Partnership with ECRI Institute

1st May 2009: Health Care Informed (HCI), quality and safety system specialists to the Irish healthcare sector, is delighted to announce its partnership with the ECRI Institute, one of the foremost healthcare research agencies in the world, to offer its products and services to the Irish health system.
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"Health Care Informed have demonstrated their expertise and commitment to the National Maternity Hospital in assisting us in achieving an improved Quality Management system. Their comprehensive advice and dedication have supported us on our journey to extensively review our Quality systems to achieve the best results."

Geraldine McGuire
Quality Manager
National Maternity Hospital

"HCI worked closely with the NMH project Team providing expertise,advice, and schedules to ensure that the implementation of the our Quality Management Implementation System (Q-Pulse) system was delivered on time and within budget."

Maureen Kington
Clinical Practice Development Co-ordinator
National Maternity Hospital

"Working with the HCI team has prepared us for the new challenges of the Residential Standards that we now face. Our staff feel that they are equipped for the inspection process, having acquired the knowledge and evidence base to support their practice."

Anne and Paul Costello
Proprietors
Tara Care Centre

"HCI and Q-Pulse both have an established reputation within Irish healthcare. As such we knew that this combined solution would help us develop a Quality Management Information System which supports the overall governance of the hospital, both corporate and clinical, and it has proven its benefits in our HIQA"

Karen Reynolds
Accreditation/Quality Co-ordinator
Sligo General Hospital

"HCI provided us with audit expertise in the development of NHI's Assessment and Care Planning Intgrated Resident Record and Policy Documentation Set. Their evaluation ensured that all aspects of the resident record, including care plans and assessment tools, fulfilled best pratice."

Tadhg Daly
CEO
Nursing Homes Ireland

"University College Hospital Galway throught the excellent services of HCI have now a robust Quality Management Iformation System in place that has been acknowledged by our clinical professionals, and many external stakeholders, as a major quality improvement in our clinical govermance system."

Carmel Higgins
Quality Manager
University College Hospital Galway

"HCI's personal interest in the care that we provided ensured that we received the best advice possible. The HCI team are extremely knowledgeable and work hand in hand with staff. Without HCI we wouldn't have achieved our accreditation results. Money well spent!"

Paula O'Halloran
General Manager
Cahercalla Community Hospital & Hospice

"Having worked for HIQA, NHI and many others, HCI really know their stuff when it comes to inspections, risk and quality. They do the work and keep us on our toes! I can’t recommend them highly enough."

Brian Mc Mahon
Proprietor
Cairn Hill Nursing home

"HCI’s Audit support and training has helped us to get a better understanding of what we needed. HCI has focused in on the need for audits to be practical and useful. HCI's audit experience is a great resource to have."

Collette Clabby
Director of Nursing
The Marlay Nursing Home

"I learnt more about my organisation in an hour and a half with HCI than I did in the last twenty years. The guidance and support received from HCI enabled us to achieve a successful HIQA report. Money well spent!"

Kathleen Donohue
Proprietor
St Attracta's Nursing Home

"We found working with HCI to be a very positive and enlightening process. It helped bring clarity of thought and focus to our business."

Catherine O’Connor
Proprietor
Proprietor, Bishops Court Residential Care

"HCI worked tirelessly with all staff, residents and relatives so that all systems and resources to enhance quality of life for our clients were optimized. We are indebted to them for their commitment, support, competence, professionalism, empathy and patience."

Catriona O’Connor
Director of Care
CuilDidin Nursing Home

"Kilrush District Hospital through the excellent services of HCI has installed a Quality Management Information System to conform to new standards of care based excellence. HCI professionals have been accessible at all times in providing a positive approach and guidance to staff to ensure best practice in resident car is maintained."

John Hehir
Director
Kilrush District Hospital

"We have found HCI an excellent resource during a key phase of our product-cycle development. The highly experienced Team provided leadership and expertise on all quality matters when it was most needed and were not afraid to roll up their sleeves and get stuck in to get through the workload."

Liam Mulloy
Director
Vascular Solutions

"Chairing the National STARSWeb Review, I valued HCI's thorough and methodical approach to the review, their commitment to the project and to addressing any obstacles that stood in the way of completion and their comprehensive, clear and succinct report writing skills."

Dr Ian Callan
Chairperson
STARSWeb Review Committee

"Right through the development of the QSMS HCI were invaluable to us, they were vital in developing new policies, they kept structure on the project and set timelines. They were completely familiar with the accreditation process and were expert in their knowledge of developing a QSMS. They didn’t just advise, but rolled up their sleeves to help us get the work done."

Margaret Maguire
Clinical Care Manager
MS Care Centre

"HCI provided us with audit expertise in the development of NHI’s Assessment and Care Planning Integrated Resident Record and Policy Documentation Set. Their evaluation ensured that all aspects of the resident record, including care plans and assessment tools, fulfilled best practice."

Tadhg Daly
CEO
Nursing Homes Ireland