Primary Care & Community

Primary Care & Community

HCI works with Primary and Community Care providers to maximise the quality and safety of first line care.

With the introduction of regulation in this sector, there is an increased need to ensure effective communication systems, defined and documented processes and ongoing audit. HCI provides practical solutions to improve quality, achieve regulatory compliance, and provide risk management services in your organisation. HCI provide full quality and safety management system development to Primary and Community Care Providers.

Services provided by HCI to the Primary Care and Community Sector include:

  • Regulation and Accreditation

  • Governance

  • Quality and Risk Audits

  • Incident and Complaint Investigation

  • Q-Pulse

  • Research and Development

 

Primary Care and Community services are the first point of contact for people in the community that need to access health services. There is increasing recognition of the importance of the primary care system for improving health outcomes and managing costs. Stronger primary health systems are associated with better health outcomes and lower costs. Improved primary health and community support also has the potential to prevent hospital admissions, particularly for ambulatory sensitive conditions and prevent inappropriate and unnecessary use of acute and residential care.

Primary Care and Community

HCI works with Primary and Community Care providers to develop a full Quality and Safety management system in line with Joint Commission International (JCI) accreditation standards, this provides a framework for Primary and Community Care providers for continuous quality improvement and regulatory compliance.

If your organisation is part of this sector, please contact us today for a FREE consultation and we will have a consultant discuss your needs in detail.