The key to organisation - wide quality activities is an organisation - wide Quality and Safety Management System.

Q-Pulse is a centralised hub of integrated software applications designed to assist with the information management of numerous quality activities across an organisation.

While Q-Pulse can be utilized to assist with compliance to formal management systems, it has been designed to deliver much more than simple compliance – its main focus is to highlight opportunities for improvement within the organisation, leading to greater effectiveness and enhanced patient/resident care.

Q-Pulse includes modules such as:

  • Document Control
  • Corrective/preventive actions
  • Auditing
  • Customers
  • Suppliers
  • Equipment Management
  • People
  • Training
  • Analysis
  • Administration

To contact the Q-Pulse Support Desk, please call 1890 424 999 or email support@hci.care.


HCI will assist your organisation throughout the process of Implementation, customisation and training of the Q-Pulse system through onsite and offsite support.

HCI will complete the following areas to implement the project:

  • Strategic Review and Process Determination
  • Process Mapping, Education and Training
  • Customisation
  • General User Training
  • Administrator Training

For a FREE consultation on the benefits of this service for your organisation contact us today and we will have a consultant discuss your needs in detail.