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TESTIMONIALS

“The Rotunda collaborated with HCI to develop TrainScan, an intuitive, user-friendly interface that allows us to streamline and improve how we manage our training records. With limited resources, it was important for us to have a system that minimised the administrative duties of managing training activities but also gave managers real time data on what training has being delivered, and to whom. We are very happy with what we have achieved with TrainScan and staff have really embraced the system. We look forward to continuing our work with HCI into the future.”

Cathy Ryan, HR Manager, The Rotunda

"I was impressed with the ability of HCI’s Specialists to so quickly come to grasp with a highly complex care environment. Their expertise helped us to efficiently and effectively map out the current workflows and highlight the opportunities to develop our service through the future implementation of a best in class Cardiovascular Information System in the Mater Private Hospital.”

Hugh Healy, Director Digital Transformation, Mater Private Hospital.

“HCI have been a crucial support to Positive Care and all our staff. HCI initially helped us identify gaps within our Quality and Safety Management System and worked with us to develop a suite of evidence based, best practice policies and procedures which we implemented across our Positive Care Network. HCI have a great understanding of the regulations and standards and we continue to learn from our HCI specialist through the quarterly audits. We encourage the sharing of the QIPs through the Positive Care Network so that all users can benefit. We look forward to continuing our work with HCI.”

Unamarie Coyne, CEO, Positive Care

“In line with our commitment to providing a high quality care, we felt the need to review all policies and procedures in place at GUH and MPUH to ensure they are accurate and in line with best practice. Given HCI’s extensive Quality and Safety expertise, we asked them to undertake a project whereby they worked with us to review, amalgamate and update our policies and procedures. They also introduced an active register so that we can manage the policies and procedures effectively. This was a big undertaking by HCI and the staff at GUH and MPUH, but we are now satisfied that the hospital has best practice policies and procedures in place throughout the hospital.”

Chris Martin, General Manager of GUH

“We wanted to implement a Quality Management Information System in Aut Even Hospital that would streamline our quality processes and improve overall governance. We chose to work with HCI due to their impressive expertise and reputation with developing and implementing Q-Pulse – Quality Management Information System. We are delighted that we partnered with HCI on this. HCI really drove the project, guiding us from the initial project planning stage right through to the go live of the system. With their assistance, we were able to identify areas for improvement and enhance our quality processes. As a result, we are now providing a better quality service to our patients”.

Ann Marie Garbutt, Director of Nursing, Aut Even Hospital

“HCI provided us with essential guidance and support in preparation for our JCI Accreditation Survey. HCI helped us to interpret the standards and develop a detailed work plan to assist us in developing and implementing new practices within Medical Optics. The mock survey conducted by HCI was a great tool to identify and address any gaps in our Quality and Safety Management System. We are now delighted to have achieved JCI Accreditation and we will continue to work with HCI as our Quality and Patient Safety partners to build on the work we have done so far.”

Max Treacy, CEO of Medical Optics

"HCI provided Mowlam Healthcare with a set of key policies and procedures in relation to the General Data Protection Regulation (GDPR). We were keen to ensure our compliance with the new regulation and so we decided to utilise HCI's resources in order to save time and ensure that we implemented regulatory compliant policies and procedures across all our nursing homes. We would highly recommend HCI for their comprehensive, regulatory compliant and evidence based policies and procedures."

Pat Shanahan, Executive Chairman, Mowlam Healthcare

“Following the formation of Saolta University Hospital Group, we engaged with HCI to redesign our quality and safety management system to reflect the new structure and provide ongoing quality and safety support. We now have an effective and efficient way of managing incidents, complaints, quality and safety processes and audits. HCI are experts on quality and patient safety. The managed service they provide is key to the continuous improvement of our hospital group”

Bill Maher, former CEO, Saolta University Hospital Group

"With HCI's assistance, we were able to develop a Quality and Safety Management System (QSMS) that defines how we operate as an organisation and has helped to provide vetter and more efficient care to our patients. itis through the implementation of the QSMS that RVEEH were able to achieve Joint Commission International accreditation. I would recommend HCI as Quality partners."

Danny Dunne, CEO, Royal Victoria Eye and Ear Hospital

“HCI are our quality partners and have been essential in developing our Quality and Safety Management System so that it meets the Joint Commission International Accreditation Standards.”

Paul Murphy, former CEO, VHI HomeCare

“HCI supported us in the development and implementation of a Quality and Safety Management System (QSMS) to meet the HIQA National Standards for Residential Care and achieve Joint Commission International (JCI) Accreditation. HCI’s practical approach to implementing the standards drove real improvements in our organisation which has ultimately led to better care for our residents.”

Alan Shaw, Director, Parke House Nursing Home.

“As international experts in healthcare regulation Health Care Informed (HCI) was the ideal organisation for the Mental Health Commission to partner with. HCI provided us with comprehensive development services, innovation, and expertise, in the creation of a beneficial regulatory support framework for mental health services."

Patricia Gilheaney, Chief Executive Mental Health Commission

"We chose HCI as our quality partner because of their extensive experience in implementing Quality Management Systems and their excellent reputation within the healthcare sector. With HCI's support, we now have an effective Quality Management System that meets organisational standards, supports continuous improvement and will be continually reviewed through an ongoing audit programme"

Triona Fortune, Deputy CEO, International Society for Quality in Health Care (ISQua)

“We have worked with HCI to reconfigure our key quality processes and pathways so that it aligns with our Group governance structure. HCI have brought huge industry knowledge to the Group and have provided us with many practical robust solutions to support the cycle of quality improvement. HCI have supported the executive management team in advancing UL Hospital Groups’ promotion of a culture that is open and fair, and one that encourages people to speak up about adverse events.”

Colette Cowan, CEO UL Hospitals Group.

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