News
NEWS
Indicators of Compliance with Regulation 27: Infection Control
Are you ready for HIQA’s new inspection programme on Regulation 27 Infection Control? Overview Over the last 18 months, providers of long-term care have had to implement enhanced…
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HCI develops key service documents for Vhi Midwife Support Service in line with JCI Standards
HCI was delighted to support Vhi Midwife Support Service with the development of a suite of key service documents which are in line with Joint Commission International (JCI)…
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HIQA publishes an Assessment Judgement Framework for Regulation 27 Infection Control
Are you ready for a HIQA inspection against Regulation 27 Infection Control? Overview On 24th September 2021, HIQA published an Assessment Judgement Framework for Regulation 27 Infection Control.…
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Key points to note from HIQA’s new Standards Development Framework: a principles-based approach
Overview On 29th September 2021, HIQA published “Standards Development Framework: a principles-based approach“. This document outlines a set of principles to underpin all national standards for health and…
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Summary of HIQA Inspection Findings in Nursing Homes during April 2021 to June 2021
Introduction This report by HCI highlights the trends in inspection findings, those being ‘Compliant’ and ‘Not Compliant’ as detailed by the Health Information and Quality Authority (HIQA) in…
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HCI undertakes a Quality and Safety Governance Review and Development Support for Western Care Association
HCI was delighted to support Western Care Association (WCA) by undertaking a review of their Quality and Safety Governance Structures and Systems in order to make recommendations for…
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It’s time to review your patient safety culture
Introduction The Agency for Healthcare Research and Quality defines patient safety culture as “the beliefs, values, and norms that are shared by healthcare practitioners and other staff throughout…
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World Patient Safety Day 2021 – An interview with Kate Lyons, MaternityONESouth
Introduction The 17th September 2021 marks World Patient Safety Day. The focus this year is on “Safe maternal and newborn care”. WHO outlines the objectives of this year’s…
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HIQA and the MHC launch a public consultation for the Draft Overarching National Standards for Care and Support of Children Using Health and Social Care Services
Overview of the Draft Overarching National Standards for the Care and Support of Children Using Health and Social Care Services HIQA and the Mental Health Commission (MHC) are…
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Upcoming Webinar: Summarising HIQA Inspection Findings in Nursing Homes in Quarter 2
Introduction Join us for a complementary live webinar series hosted each month by one of our Quality and Safety Experts. This webinar series is tailored specifically for Nursing Homes and aims to…
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“Western Care Association commissioned HCI to carry out a Quality and Safety Governance review. HCI guided us through the implementation of the report recommendations and subsequently supported us in the development of a Quality and Safety Strategy and Governance Structures. We are really impressed with the quality of HCI’s work. Their expert guidance will help us embed a culture of safety and support us in meeting our quality and safety objectives.”
“HCI developed a comprehensive suite of documentation for the Vhi Midwife Support Service, in line with JCI Home Care Standards. I am very happy with the outcome of the project and the quality of the documentation HCI provided us with”.
"HCI impressed us with their ability to expertly map out our processes for medication management. With their in-depth regulatory knowledge and expertise, we were able to develop a comprehensive medication management policy and procedure which is in line with regulatory requirements and best practice techniques.”
“HCI were extremely professional in all of our interactions with them. The implementation process of Q-Pulse was very smooth and HCI staff were always helpful and responded promptly to any queries we had along the way. I would highly recommend HCI to anyone considering implementing a Quality Management Information System.”
“RVEEH have been long term partners with HCI. Their expertise in interpreting and implementing the JCI standards is outstanding and HCI’s guidance has been an instrumental support from the very beginning of our JCI Accreditation Journey. As our accreditation cycle came up in 2020, we had every confidence that HCI would ensure we were best prepared for our JCI Survey. HCI provided us with a detailed quality improvement plan that addressed all the areas we needed to focus on. HCI guided and supported both the Management Team and staff throughout the process. With HCI’s ongoing support, extensive knowledge and guidance, we are delighted to have achieved JCI Accreditation.”
“As the Registered Provider I felt it was important to undertake an analysis of our Quality and Safety Management System to ensure we had appropriate COVID-19 preparedness plans in place, were regulatory compliant and that we implemented the recommendations from the COVID-19 Nursing Homes Expert Panel Report. HCI really impressed us with their thorough assessment. They are extremely knowledgeable on the regulatory requirements and provided us with a detailed roadmap to address the areas for improvement. HCI’s guidance has given my staff and I reassurance that we have best practice procedures in place to support us in prioritising resident safety and the delivery of high quality care.”
us with essential guidance and support in preparation for our JCI Accreditation Survey. HCI helped us to interpret the standards and develop a detailed work plan to assist us in developing and implementing new practices within Medical Optics. The mock survey conducted by HCI was a great tool to identify and address any gaps in our Quality and Safety Management System. We are now delighted to have achieved JCI Accreditation and we will continue to work with HCI as our Quality and Patient Safety partners to build on the work we have done so far.”
“HCI are our quality partners and have been essential in developing our Quality and Safety Management System so that it meets the Joint Commission International Accreditation Standards.”
“The guidance around restrictive practices had recently been updated and we took this opportunity to do a review of the restrictive practices in place in Laurel Lodge Nursing Home. We asked HCI to conduct an unannounced restrictive practices audit as we wanted to get an independent baseline assessment of where we stood in terms of complying with the revised guidance. We were impressed with HCI’s knowledge and understanding of the regulations and guidance on restrictive practices. Their support helped us to ensures continuous improvement in our care and gave us assurance that we are prepared for a HIQA inspection.”
“HCI provided us with a one-day audit training course utilising the tracer methodology. The trainer was very knowledgeable and engaging. The course was very thorough and included workshops which gave staff the opportunity to apply the learnings and engage with the trainer. Overall, the training provided staff with the practical tools and techniques they need to effectively manage the internal auditing process for Irish Wheelchair Association. The course was very worthwhile, and I would highly recommend it to others”.
athways so that it aligns with our Group governance structure. HCI have brought huge industry knowledge to the Group and have provided us with many practical robust solutions to support the cycle of quality improvement. HCI have supported the executive management team in advancing UL Hospital Groups’ promotion of a culture that is open and fair, and one that encourages people to speak up about adverse events.”
the ideal organisation for the Mental Health Commission to partner with. HCI provided us with comprehensive development services, innovation, and expertise, in the creation of a beneficial regulatory support framework for mental health services."