Case Studies


Development of Key Service Documents for Vhi Midwife Support Service in line with JCI Standards

Oct 12, 2021

“HCI developed a comprehensive suite of documentation for the Vhi Midwife Support Service, in line with JCI Home Care Standards. I am very happy with the outcome of the project and the quality of the documentation HCI provided us with”. Rebecca Keegan, Senior Nurse Manager, Vhi Hospital@Home & Vhi Midwife Support Service Background Vhi Midwife…

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Quality and Safety Governance Review and Development Support Service for Western Care Association

Sep 24, 2021

“Western Care Association commissioned HCI to carry out a Quality and Safety Governance review. HCI guided us through the implementation of the report recommendations and subsequently supported us in the development of a Quality and Safety Strategy and Governance Structures. We are really impressed with the quality of HCI’s work. Their expert guidance will help…

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Development of a Clinical Management System and Support Programme for Cairnhill Nursing Home

Aug 30, 2021

“Cairnhill Nursing Home worked with HCI to develop a comprehensive Clinical Management System addressing key areas of service provision. HCI’s support has been very beneficial to us, staff knowledge has grown and everyone is more familiar with the regulations and best practice. We found the onsite audits to be of enormous benefit, they allowed us…

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Medication Management Policy and Procedure Redevelopment for Dublin Dental University Hospital

May 13, 2021

“HCI impressed us with their ability to expertly map out our processes for medication management. With their in-depth regulatory knowledge and expertise, we were able to develop a comprehensive medication management policy and procedure which is in line with regulatory requirements and best practice techniques.” David Barry, CEO, Dublin Dental University Hospital Background Dublin Dental University…

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Implementation of a Quality Management Information System for St Luke’s Hospital Rathgar Laboratory

Apr 30, 2021

“HCI were extremely professional in all of our interactions with them. The implementation process of Q-Pulse was very smooth and HCI staff were always helpful and responded promptly to any queries we had along the way. I would highly recommend HCI to anyone considering implementing a Quality Management Information System.” Alice Melvin, Laboratory Quality Manager, St.…

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Gap Analysis for Skibbereen Residential Care Centre

Mar 18, 2021

“As the Registered Provider I felt it was important to undertake an analysis of our Quality and Safety Management System to ensure we had appropriate COVID-19 preparedness plans in place, were regulatory compliant and that we implemented the recommendations from the COVID-19 Nursing Homes Expert Panel Report. HCI really impressed us with their thorough assessment.…

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The Royal Victoria Eye and Ear receives Joint Commission International Accreditation

Mar 5, 2021

“RVEEH have been long term partners with HCI. Their expertise in interpreting and implementing the JCI standards is outstanding and HCI’s guidance has been an instrumental support from the very beginning of our JCI Accreditation Journey. As our accreditation cycle came up in 2020, we had every confidence that HCI would ensure we were best…

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Development of a Quality and Safety Management Information System for the National Screening Service

Nov 10, 2020

Background Founded in 2007, The National Screening Service (NSS) encompasses four national population based screening programmes: BreastCheck, CervicalCheck, BowelScreen and Diabetic RetinaScreen. Prior to the project, NSS had Q-Pulse operating in various capacities across the screening programmes. However, in order to support and develop the NSS Quality and Safety Management System (QSMS) in line with…

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Development of a QMIS Utilising Q-Pulse for Aut Even Hospital

Nov 3, 2020

“We wanted to implement a Quality Management Information System in Aut Even Hospital that would streamline our quality processes and improve overall governance. We chose to work with HCI due to their impressive expertise and reputation with developing and implementing Q-Pulse – Quality Management Information System. We are delighted that we partnered with HCI on…

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