CASE STUDIES

Development of a Quality and Safety Management Information System for the National Screening Service

Nov 10, 2020

Background Founded in 2007, The National Screening Service (NSS) encompasses four national population based screening programmes: BreastCheck, CervicalCheck, BowelScreen and Diabetic RetinaScreen. Prior to the project, NSS had Q-Pulse operating in various capacities across the screening programmes. However, in order to support and develop the NSS Quality and Safety Management System (QSMS) in line with…

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Development of a QMIS Utilising Q-Pulse for Aut Even Hospital

Nov 3, 2020

“We wanted to implement a Quality Management Information System in Aut Even Hospital that would streamline our quality processes and improve overall governance. We chose to work with HCI due to their impressive expertise and reputation with developing and implementing Q-Pulse – Quality Management Information System. We are delighted that we partnered with HCI on…

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Unannounced Restrictive Practices Audit for Laurel Lodge Nursing Home

Oct 21, 2020

“The guidance around restrictive practices had recently been updated and we took this opportunity to do a review of the restrictive practices in place in Laurel Lodge Nursing Home. We asked HCI to conduct an unannounced restrictive practices audit as we wanted to get an independent baseline assessment of where we stood in terms of…

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Audit Training utilising the Tracer Methodology for Irish Wheelchair Association

Jul 7, 2020

  “HCI provided us with a one-day audit training course utilising the tracer methodology. The trainer was very knowledgeable and engaging. The course was very thorough and included workshops which gave staff the opportunity to apply the learnings and engage with the trainer. Overall, the training provided staff with the practical tools and techniques they…

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How The Rotunda Hospital use TrainScan to Manage Staff Training Records

Jul 6, 2020

“The Rotunda collaborated with HCI to develop TrainScan, an intuitive, user-friendly interface that allows us to streamline and improve how we manage our training records. With limited resources, it was important for us to have a system that minimised the administrative duties of managing training activities but also gave managers real time data on what…

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Development of a Quality and Safety Management System and achieving JCI Accreditation for Medical Optics

Jun 25, 2020

“HCI provided us with essential guidance and support in preparation for our JCI Accreditation Survey. HCI helped us to interpret the standards and develop a detailed work plan to assist us in developing and implementing new practices within Medical Optics. The mock survey conducted by HCI was a great tool to identify and address any…

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Information Flow Development for Mater Private Hospital Cardiology Department

Jun 3, 2020

“I was impressed with the ability of HCI’s Specialists to so quickly come to grasp with a highly complex care environment. Their expertise helped us to efficiently and effectively map out the current workflows and highlight the opportunities to develop our service through the future implementation of a best in class Cardiovascular Information System in…

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Quality Improvement Monitoring and Support for Positive Care

May 26, 2020

“HCI have been a crucial support to Positive Care and all our staff. HCI initially helped us identify gaps within our Quality and Safety Management System and worked with us to develop a suite of evidence based, best practice policies and procedures which we implemented across our Positive Care Network” says Unamarie Coyne, CEO, Positive…

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Review and Update of Policies and Procedures for GUH and MPUH

Nov 8, 2019

“In line with our commitment to providing a high quality care, we felt the need to review all policies and procedures in place at GUH and MPUH to ensure they are accurate and in line with best practice.” says Chris Martin, General Manager of GUH. “Given HCI’s extensive Quality and Safety expertise, we asked them…

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