Case Studies


Quality and Safety Management System Review and Development Support for Gateway Residential Care

Feb 14, 2022

“I was very impressed with the support HCI offered Gateway Residential Care in the development of a Quality and Safety Management System. HCI showed great knowledge of our regulatory environment and a real commitment to improving the quality and safety of our services. We are very happy with HCI’s support and are confident that we…

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Quality and Safety Management System Gap Analysis for St. Michael’s Hospital

Feb 9, 2022

“HCI supported St Michael’s Hospital with a Gap Analysis of our Quality and Safety Management System in line with the JCI Accreditation Standards for Hospitals. HCI were our providers of choice for this review due to their reputation and extensive knowledge of the JCI Standards. HCI provided us a comprehensive report which will support us…

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Implementation of a Quality Management Information System for St Luke’s General Hospital Carlow / Kilkenny Laboratory

Feb 7, 2022

“HCI really impressed us with their implementation of a Quality Management Information System at St Luke’s General Hospital Laboratory. HCI understood our requirements and were keen to identify how Q-Pulse would work best for us. With HCI’s expert guidance, we are delighted to have implemented a best practice system that promotes continuous improvement and will…

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Medication Management System Review for Clontarf Hospital

Dec 15, 2021

“HCI conducted an independent review of Clontarf Hospital’s Medication Management System in line with the JCI Accreditation Standards for Hospitals. HCI are experts at interpreting the JCI standards and we are very impressed with the quality of the report we received.” Michelle Fanning, CEO, Clontarf Hospital Background Clontarf Hospital is the largest rehabilitation hospital in…

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Development of a HCI PPG Library for Tipperary University Hospital

Nov 24, 2021

“Tipperary University Hospital worked with HCI to implement the HCI PPG LibraryTM. We are delighted to have a system that allows staff immediate access to all policies and procedures. HCI’s PPG LibraryTM is an excellent resource and I would highly recommend it any healthcare organisation looking to provide staff with a user-friendly system to access…

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Focused Review of the Pre-Op Assessment Clinic at Hermitage Medical Clinic

Nov 3, 2021

“HCI were our providers of choice for a focused review at the Hermitage Medical Clinic’s Pre-operative Assessment Clinic due to their extensive regulatory knowledge and commitment to quality improvement. HCI really impressed us with their understanding of the HSE Model of Care for Pre-Admission Units (2014). They conducted a thorough review and presented us with…

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The Hermitage Medical Clinic receives Joint Commission International Accreditation

Nov 3, 2021

“To prepare for our JCI Accreditation Survey, we asked HCI for support in undertaking a thorough and independent GAP Analysis of our Quality and Safety Management System to identify any gaps in our compliance with the revised JCI Accreditation Standards for Hospitals. Subsequently we requested HCI provide us with specific JCI support on a monthly…

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Patient Safety Culture Survey for Galway Hospice Foundation

Oct 29, 2021

“Galway Hospice Foundation worked with HCI to carry out a Staff Survey on Patient Safety Culture. The survey process is very straight forward and the results provided us with valuable insight into where we could make tangible improvements to improving our patient safety culture. HCI really impressed us, and I would definitely recommend this survey…

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Development of Key Service Documents for Vhi Midwife Support Service in line with JCI Standards

Oct 12, 2021

“HCI developed a comprehensive suite of documentation for the Vhi Midwife Support Service, in line with JCI Home Care Standards. I am very happy with the outcome of the project and the quality of the documentation HCI provided us with”. Rebecca Keegan, Senior Nurse Manager, Vhi Hospital@Home & Vhi Midwife Support Service Background Vhi Midwife…

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