Case Studies


Medication Management Policy and Procedure Redevelopment for Dublin Dental University Hospital

May 13, 2021

“HCI impressed us with their ability to expertly map out our processes for medication management. With their in-depth regulatory knowledge and expertise, we were able to develop a comprehensive medication management policy and procedure which is in line with regulatory requirements and best practice techniques.” David Barry, CEO, Dublin Dental University Hospital Background Dublin Dental University…

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Implementation of a Quality Management Information System for St Luke’s Hospital Rathgar Laboratory

Apr 30, 2021

“HCI were extremely professional in all of our interactions with them. The implementation process of Q-Pulse was very smooth and HCI staff were always helpful and responded promptly to any queries we had along the way. I would highly recommend HCI to anyone considering implementing a Quality Management Information System.” Alice Melvin, Laboratory Quality Manager, St.…

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Gap Analysis for Skibbereen Residential Care Centre

Mar 18, 2021

“As the Registered Provider I felt it was important to undertake an analysis of our Quality and Safety Management System to ensure we had appropriate COVID-19 preparedness plans in place, were regulatory compliant and that we implemented the recommendations from the COVID-19 Nursing Homes Expert Panel Report. HCI really impressed us with their thorough assessment.…

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The Royal Victoria Eye and Ear receives Joint Commission International Accreditation

Mar 5, 2021

“RVEEH have been long term partners with HCI. Their expertise in interpreting and implementing the JCI standards is outstanding and HCI’s guidance has been an instrumental support from the very beginning of our JCI Accreditation Journey. As our accreditation cycle came up in 2020, we had every confidence that HCI would ensure we were best…

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Development of a Quality and Safety Management Information System for the National Screening Service

Nov 10, 2020

Background Founded in 2007, The National Screening Service (NSS) encompasses four national population based screening programmes: BreastCheck, CervicalCheck, BowelScreen and Diabetic RetinaScreen. Prior to the project, NSS had Q-Pulse operating in various capacities across the screening programmes. However, in order to support and develop the NSS Quality and Safety Management System (QSMS) in line with…

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Development of a QMIS Utilising Q-Pulse for Aut Even Hospital

Nov 3, 2020

“We wanted to implement a Quality Management Information System in Aut Even Hospital that would streamline our quality processes and improve overall governance. We chose to work with HCI due to their impressive expertise and reputation with developing and implementing Q-Pulse – Quality Management Information System. We are delighted that we partnered with HCI on…

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Unannounced Restrictive Practices Audit for Laurel Lodge Nursing Home

Oct 21, 2020

“The guidance around restrictive practices had recently been updated and we took this opportunity to do a review of the restrictive practices in place in Laurel Lodge Nursing Home. We asked HCI to conduct an unannounced restrictive practices audit as we wanted to get an independent baseline assessment of where we stood in terms of…

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Audit Training utilising the Tracer Methodology for Irish Wheelchair Association

Jul 7, 2020

  “HCI provided us with a one-day audit training course utilising the tracer methodology. The trainer was very knowledgeable and engaging. The course was very thorough and included workshops which gave staff the opportunity to apply the learnings and engage with the trainer. Overall, the training provided staff with the practical tools and techniques they…

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How The Rotunda Hospital use TrainScan to Manage Staff Training Records

Jul 6, 2020

“The Rotunda collaborated with HCI to develop TrainScan, an intuitive, user-friendly interface that allows us to streamline and improve how we manage our training records. With limited resources, it was important for us to have a system that minimised the administrative duties of managing training activities but also gave managers real time data on what…

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